You can have multiple currencies loaded on a single plastic card. You need not carry multiple card plastics for each currency you spend in. Each currency loaded on your card is known as a Wallet i.e. USD Wallet, GBP Wallet, etc. You can use your Navigator Forex Card to withdraw cash or pay for purchases just like you use a debit / credit card.
Crafted with care and a host of privileges, the Navigator Forex Card in association with Axis Bank is the most convenient and secure way to carry currency overseas.
Benefits
Vero Moda Offer
Get Rs. 500 off* on minimum spend of Rs. 4,000 at any PAN India Vero Moda store or multibrand store (Jack and Jones + Vero Moda + Only) or The Danish Rack store with Deutsche Bank Visa Debit Card. Use promo code VEROVISA at billing counter to avail the offer.
Features
Easy Replacement
Should you ever misplace your Navigator Forex Card, simply call 24-hour Axis Bank Customer Care number and report the loss. A replacement card* will be sent to you within 7 working days, anywhere in the world. Please refer to the schedule of charges for replacement card fees for international and domestic delivery.
SMS Alerts
You will get instant alerts via SMS on your registered mobile number for every transaction done.
*Disclaimer: The service is dependent on the infrastructure, connectivity and services provided by the local service provider of the destination country. Deutsche Bank and Axis Bank shall not be liable for any delay, inability or loss of information in the transmission of alerts.
Internet Access
Simply log on to your Navigator Card login using your card number as user id and login password, login password is available in your instant kit.
You can view the following details online:
- Available balance.
- Transaction details.
- Transaction statement.
- Lock / Unlock your card.
Card Balance and change of PIN
Please check the balance in your card at any Axis Bank ATM before embarking on your journey. A Personal Identification Number is enclosed in the sealed letter for using this Card at ATMs. You can use this card along with the PIN at any Axis Bank ATM to:
- Change the PIN
- Check the balance
You will see balance only for 1st Wallet loaded on your card in equivalent USD at the Axis Bank ATM. If you have loaded any other currency, the balance for that currency would not be shown at the ATM, you can use your online access to check the balance for all wallets.
Instant PIN
You can raise new ATM PIN request at Axis Call Center, new pin would be sent in 24-hours at your registered email id.
Verified by Visa
A protocol from Visa that lets you shop online securely with your Navigator Forex Card. Verified by Visa confirms your identity through simple check process when you make online purchases with the card. It is a password to protect your online transaction just like you use your PIN at an ATM.
- For free registration, click here.
- If you are already registered, to login click here.
Documentation and Fees
For Load / Reload of the card, you need to provide following documents
| Sr No. |
Documents |
At the time of purchase |
At the time of reload |
|---|---|---|---|
| 1 | Form |
Mandatory |
Mandatory |
| 2 | Passport Copy |
Mandatory |
Not required |
| 3 | Form A2 |
Mandatory |
Mandatory |
| 4 | Visa | Mandatory |
Not required only for same trip, else mandatory |
| 5 | Airline Ticket |
Mandatory |
Not required only for same trip, else mandatory |
| 6 | PAN Copy | Mandatory | Not required |
Note: If address mentioned on application form is different from passport as well as the one updated with Deutsche Bank, you need to provide new address proof.
For refund of the card, you need to provide filled up refund form.
For refund of the card, you need to provide filled up refund form.
Contact
Axis Bank 24 x 7 Phone Banking
Non toll free number to India +91-40-67174100
Toll Free Numbers
- USA - 1855 205 5577
- UK - 0808 178 5040
- Singapore - 800 1206 355
- Canada - 1855 436 0726
- Australia - 1800 153 861
- UAE - 8000 3570 3218
- Saudi Arabia - 800 850 0000
- Qatar - 00 800 100 348
- Bahrain - 800 11 300
For blocking of your card, you may contact any of our 24 x 7 International toll free numbers or the India paid number.
Email id: deutsche.tcc@axisbank.com
Offers
Enjoy exciting offers on your Navigator Forex Card.
Trip Assit
An Emergency Assistance Service in case of an emergency, help is just a call away with a Trip Assist service on your Navigator Forex Card. In case of theft / loss of wallet / baggage, just one call to
Trip Assist can:
- Block your Navigator Forex Card
- Block your credit or debit card issued by any bank in India
- Block your SIM card
- Get emergency assistance to pay your hotel bills and / or return flights
- Get you assistance on your lost passport
- Get the help of a foreign language interpreter wherever you are